Terms of service
Terms and Conditions
Last updated: October 2026
Welcome to That Season. These Terms and Conditions govern your use of our website and the purchase of products from That Season. By using our website or placing an order, you agree to these terms.
1. About That Season
That Season is a South African clothing and lifestyle brand. Our products are available for purchase through our online store at that-season.com.
For any questions regarding these terms or your order, please contact us at hello@that-season.com.
2. Products
We make every effort to display our products, colours, descriptions and prices accurately. However, colours may vary slightly depending on your screen and device.
All products are subject to availability. We reserve the right to correct errors, update product information and discontinue products where necessary.
3. Pricing and Payment
All prices are displayed in South African Rand (ZAR) and include applicable taxes unless otherwise stated.
Payment must be completed at checkout using one of the payment methods available on our website. Orders are subject to payment confirmation and stock availability.
Promotional offers are subject to their stated terms and validity periods and cannot be combined unless expressly stated.
4. Orders
Once an order has been placed, you will receive an order confirmation by email. This confirms that we have received your order but does not guarantee acceptance if an item is unavailable or a pricing error has occurred.
If we are unable to fulfil your order, we will contact you and arrange an appropriate refund.
Please ensure that your delivery details are correct when placing your order.
5. Delivery
Orders are delivered within South Africa using The Courier Guy. We aim to hand your order to The Courier Guy within 24 hours of the order being placed. Our estimated delivery time is 3–5 business days from dispatch, subject to the delivery destination and circumstances beyond our control.
Please refer to our Delivery Policy for further information.
6. Returns, Refunds and Cancellations
Returns, refunds and cancellations are handled in accordance with our published policies and applicable South African consumer protection legislation.
Nothing in these terms limits any rights you may have under applicable law.
7. Intellectual Property
All content on this website, including photographs, designs, logos, graphics, text and branding, belongs to That Season or is used with permission. It may not be reproduced, distributed or used commercially without prior written consent.
8. Limitation of Liability
To the extent permitted by law, That Season will not be liable for indirect or consequential losses arising from the use of our website or delays outside our reasonable control.
Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
9. Privacy
We collect and process personal information to manage orders, process payments, arrange deliveries and communicate with customers. Personal information is handled in accordance with applicable data protection legislation, including the Protection of Personal Information Act (POPIA).
Please refer to our Privacy Policy for further details.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be published on our website.
11. Governing Law
These terms are governed by the laws of the Republic of South Africa.
12. Contact
For questions about these terms or any order, please contact: